Creating a new member account
By default, visitors to a LifeDesk can create a new member account by selecting the 'create new account' link under the log in form. Following this link will present the user with a 'create new account' registration form requiring the user to enter a full name, user name and background information. Any visitor or existing LifeDesk member can create a new member account for themselves or for others through this method, provided they can supply the required registration information.
When the new user account form is submitted a member account is created and an email is sent to both the site owner with details of the account, and another to the new member confirming that their new account is waiting for approval. The new member will not be able to access their account until it has been activated by the site owner or an existing member with permissions to modify member accounts.
In the email received by the site owner there is a link that points to the page where the new members account can be edited. This link will only work when the site owner is logged into the LifeDesk.
Most likely, you will know the people applying for accounts on your LifeDesk. If a stranger requests an account, it's up to you whether you want to give them member status.
CAUTION: LifeDesks implements a challenge-response test to ensure that new accounts are not being generated by computers, however you may still receive suspicious account request. Typically suspicious requests will be users who fail to provide any relevant information about their background, which is a required part of the registration process. If you do not wish to activate a new account, you can either leave it as blocked or you may delete the account.
Activate new member accounts
If you are a site owner or member with permission to modify user accounts you can activate a new account:
- Log in to your site.
- Select 'Administration' in the main menu, then under 'User Management', select 'Users'. You will see a list of members, showing their user name, status, roles, how long they have been a member and when they last accessed the site.
- If you are an existing site owner or administrator and have received the new member account notification email then consult the email to identify the new member. Alternatively, look for any members where 'status' is 'blocked' and 'last accessed' is 'never'.
- Once you have identified the new member in the member list edit their account by selecting the 'edit' link adjacent to their account information in the list.
- On the edit account page under 'Account information' change the status of the account from blocked to active. On doing so the new member will be sent an email containing notification that their account has been activated and a temporary password they can use to first access their account.